See the condition.
An inspection can document visible wear, roof details and possible storm-related damage. Technology can help organize observations; it cannot establish insurance coverage.
Explore inspectionRoofing & restoration
A better roof starts
with better information.
From a concern after a storm to a planned replacement, start with the roof in front of you, not an assumption about what it needs.
Compare the tradeoffs.
Discuss asphalt shingles, metal and appropriate commercial systems. Suitability depends on structure, slope, climate, budget and manufacturer requirements.
Explore materialsKnow the scope.
Review proposed removal, repairs, underlayment, flashing, ventilation, materials and cleanup before approving the work.
Explore constructionWhat to ask before you commit.
- What conditions were observed, and what photos support the recommendation?
- What is included in the written scope, and how are unforeseen conditions handled?
- Which product and workmanship warranties apply, and what are their exclusions?
- What local permits, registrations and insurance documents are required?
Manufacturer warranties and contractor workmanship warranties are different. Only the written warranty issued for your project defines your coverage. No lifetime or transferable coverage is promised by this preview.
A homeowner’s guide
Know what you’re
looking at.
A useful roofing conversation connects visible conditions, the roof assembly and a clear written scope.
A roof is a system.
The visible surface is only one part of the assembly. Decking provides the base; underlayment adds a layer beneath the covering; flashing helps manage water at transitions and penetrations. Edges, drainage and ventilation also deserve attention.
Ask how the proposed work addresses those details, rather than comparing shingles or panels alone.
An inspection has limits.
Photographs can help explain visible wear, missing materials, damaged flashing and drainage concerns. A surface inspection may not reveal conditions concealed beneath the covering or inside the building.
Ask what was inspected, what could not be accessed, and whether additional investigation is recommended. A storm report or aerial image alone does not establish roof damage or insurance coverage.
Repair or replace?
The decision can depend on the extent and location of damage, material condition, prior repairs, roof details and the feasibility of a durable repair. Age is useful context, but it is not a complete diagnosis.
Request the reasoning behind the recommendation and ask whether a limited repair is a practical option. Compare the scope and expected limitations of each approach.
Keep useful records.
Save inspection photographs, dated proposals, invoices, change orders, product information and warranty documents together. Record the project contact and any questions that remain open.
For routine observations, stay on the ground and keep clear of unstable areas or electrical hazards. Leave roof access and storm-damage evaluation to qualified professionals.
Before work begins
Compare the scope.
Then compare the price.
Two roofing proposals can cover very different work. A written breakdown makes those differences easier to discuss.
Discuss your roofing questionsA proposal worth reviewing
- Existing materials: what will be removed, retained or inspected after removal.
- Roof details: covering, underlayment, flashing, edge details, ventilation and any drainage work.
- Unexpected conditions: how concealed damage and additional work will be priced and approved.
- Site arrangements: access, property protection, debris handling and cleanup expectations.
- Project terms: schedule assumptions, payment stages, change orders and applicable cancellation rights.
- Completion records: final scope, product information and written warranty terms, including exclusions.
Common questions
Start with the right questions.
Does a leak always mean the whole roof needs replacement?
No. The source and extent of the problem matter. Water can travel before it becomes visible indoors, so the stain location alone may not identify the entry point. An assessment should explain the observed conditions and the reason for the proposed repair or replacement.
Can I compare proposals using price per square alone?
That number does not show what is included. Roof complexity, removal, flashing, underlayment, access and repair allowances can change the scope. Compare the materials and details in writing before comparing totals.
What should I ask about a warranty?
Ask who issues it, what work or materials it covers, how long it applies, and what conditions or exclusions affect coverage. Product warranties and contractor workmanship warranties can cover different things. Keep the actual documents.
What information helps with an initial conversation?
Have your location, concern, approximate roof age if known, and any safe ground-level photographs available. Share prior repair records when relevant. Avoid sending payment details, policy account numbers or sensitive documents through a general inquiry form.